V2600 is not active with my ADSL line, what can I do?

In "Online Status", you can check the connection information.

1. ADSL is not active ( with red characters )

Is it the first time when you connect V2600 to DSL line?

Yes ==>

It may be caused by the high DSL line power. Please use Telnet command to try to reduce

the ADSL Line power.

>> adsl psd [n]

( change Upstream Tx power )

%n : -5 -> +5

If the said reduction of ADSL line power does not work, please contact your ISP and DrayTek to resolve this problem.

No ==>

Please contact your ISP because the ISP's DSLAM could encounter problems at this moment.

2. ADSL active but WAN not active

Is it the first time that V2600 connect to DSL line?

Yes ==>

ADSL setting may be not correct. Please check the following items :

a. if VPI/VCI, Encapsulation mode, Protocol are correct or not?

b. ISP using PPP service or MPoA service?

c. If Username and Password are coeect if using PPP service?

If still not work, please contact with your ISP to confirm this problem.

No ==>

Please contact with your ISP, the ISP's server may have problems at this moment.